Fraud is any transaction that is not made by you. There
are several forms of fraud.
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Lost or stolen card.
Your card is lost or stolen and the card is subsequently
used without your permission. |
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Non-receipt
You did not receive a new or replacement card
that was sent to you by your Issuing bank. You
may have no idea that the card was missing until
you receive a statement listing transactions
not made by you. |
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Fraudulent
application
Your personal information is used to apply for
a credit card. This type of fraud is often difficult
to detect until the issuer receives a complaint
from the consumer or the account goes into collections
shortly after having been issued. If you're
not a customer of the bank that issued the card,
you may not know a card has been issued in your
name until you apply for credit elsewhere and
are denied because of a poor credit rating. |
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Counterfeit
Even though the card is issued to you by your
bank, transactions appear on your account statement
not made by you. This could be an indication
that a counterfeit card bearing your account
number is in circulation and being used at the
same time you're making legitimate purchases.
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Account takeover
While you're in possession of your card, somebody
else posing as the cardholder "takes over"
the account by requesting a replacement card
on the same account, usually to be mailed to
a different address. You would not know this
has been done until you receive an account statement
showing transactions not made by you or you
fail to receive your monthly account statement.
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No card present
While you're in possession of your card, somebody
makes transactions using the card number only,
as in the case of mail orders, phone orders,
or Internet transactions. You may not know this
has been done until you receive an account statement
showing mail/phone order or online transactions
not made by you. |
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Other scenarios
There are other scenarios that are classified
as fraud, but don't fall into the described
categories. An example would be the theft and
subsequent use of balance transfer checks, which
you may or may not have ordered from your bank. |